Vacancy: General Practice Nurse Heathrow Medical Centre

Job description

Job summary:

Responsible for attending to patients who wish to be seen by a health care professional; diagnosing and treating patients presenting with minor illness; seeing and advising people in respect of their continuing medical and nursing needs. These patients will have booked appointments at ten-minute intervals. There is a requirement to see extra or emergency patients. The nurse practitioner will need to prioritise using telephone triage the needs of patients accordingly, making any necessary referrals for investigations in the appropriate manner. Patients with problems needing referral to secondary care should be discussed with the registered GP before making such referral.

Closing Date: 30th November 2024

To apply, please upload your Covering Letter and CV via this form.

Job responsibilities:

Diagnosing and treating patients presenting with minor illness
Triage and treat patients wishing to see a health care professional, making any necessary referrals to other members of the primary health care team
Ensure clinical practice is safe and effective and remains within boundaries of competence, and to acknowledge limitations.
Advise patients on general health care and minor ailments, with referral to other members of the primary and secondary health care team as necessary
Prescribe and review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols, and within scope of practice.
Work with patients in order to support compliance with, and adherence to, prescribed treatments.
Provide information and advice on prescribed or over-the-counter medication, medication regimes, side-effects and interactions
Support patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care.
Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment
Recognise and work within own competence and professional code of conduct as regulated by the NMC
Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.
Prioritise, organise and manage own workload in a manner that maintains and promotes quality.
Deliver care according to NSF, NICE guidelines and evidence-based care

Providing assessment, screening treatment services and health education advice:

Chronic Disease Management
Dietary advice
Blood pressure checks
Urinalysis
Health screening
Ear syringing
Dressings
ECG
Phlebotomy
Routine injections
Contraception
Minor injuries
Routine immunisations and vaccinations
Removal of sutures / clips
Baby immunisations
Assisting with the fitting of IUCD / IUS
First registration checks / health surveillance / general health advice
Assisting with minor procedures in the treatment room
Organise and coordinate the provision of nursing services for the practice to include the delegation of duties to other members of the practice nurse team as appropriate
Provide general and specific health screenings to the practice patients (within agreed protocols) with referral to other members of the primary and secondary health care team as necessary
Smoking cessation

Pathological specimens and investigatory procedures

Undertake the collection of pathological specimens including intravenous blood samples, swabs etc. Perform investigatory procedures requested by the GPs

Administration and professional responsibilities

Participate in the administrative and professional responsibilities of the practice team
Ensure accurate and legible notes of all consultations and treatments are recorded in the patient’s notes
Ensure the clinical computer system is kept up to date, with accurate details recorded and amended
Ensure appropriate items of service claims are made accurately, reporting any problems to the practice administrator
Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice
Ensure collection and maintenance of statistical information required for regular and ad hoc reports and audit
Attend and participate in practice meetings as required
Restocking and maintenance of clinical areas and consulting rooms

Supplies and equipment

Maintenance of equipment and stock relating to patient care

Training and personal development

Training requirements will be monitored by yearly appraisal and will be in accordance with practice requirements. Personal development will be encouraged and supported by the practice. It is the individuals’ responsibility to remain up to date with recent developments.
Participate in the education and training of students of all disciplines and the introduction of all members of the practice staff where appropriate
Maintain continued education by attendance at courses and study days as deemed useful or necessary for professional development, ensuring Revalidation requirements are met.
If it is necessary to expand the role to include additional responsibilities, full training will be given.
Develop and maintain a Personal Learning Plan

Meetings

It will be necessary to attend and contribute to various practice meetings as requested. The only reason for not attending will be annual, study or sick leave.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety

The post-holder will implement and lead on a full range of promotion and management their own and others’ health and safety and infection control, as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Responsible for correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Management and maintenance of Personal Protective Equipment (PPE) for the practice including provision, ordering, availability and ongoing correct usage by staff
Responsible for hand hygiene across the practice
Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice
Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand-cleansing facilities, wipes etc. are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
Safe management of sharps procedures, including training, use, storage and disposal
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
Undertaking periodic infection control training (minimum twice annually)
Routine management of own team / team areas, and maintenance of work space standards
Stocks management and ordering of dispensing drugs and vaccines and keeping dispensing records up to date
Waste management, including collection, handling, segregation, container management, storage and collection
Spillage control procedures, management and training
Decontamination control procedures, management and training, and equipment maintenance
Maintenance of sterile environments
Demonstrate due regard for safeguarding and promoting the welfare of children

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
Work effectively with individuals in other agencies to meet patients’ needs
Effectively manage own time, workload and resources

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize people’s needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services

The post-holder will:

Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate

Person Specification

Practice Nurse - Qualifications and Training:

Recognized Nursing qualification
Current NMC registration
General Practice experience
Specialist courses appropriate to primary care, eg: CHD, diabetes, family planning, asthma and COPD care & infection control management

Specific Skills

Ability to provide quality patient care, responsive to needs.
Ability to work independently and to make informed decisions.
Excellent interpersonal skills.
PC literate.
Excellent communication skills and ability to present information to others in a user-friendly format.
Team working skills.
Ability to demonstrate competencies in a range of chronic disease areas.
Ability to develop innovation in practice.
Understanding of EMIS computer system and read code usage in general practice.
Analytical and problem solving skills.

Experience

Registered Nurse with experience of working as a qualified Nurse
Experience of prioritizing needs and making informed decisions in care delivery.
Experience of developing services based on client needs.
Knowledge of current primary care organizational policy and national legislation.

Personal Qualities

Ability to work independently and as part of a team.
Self-motivated.
Enjoys working with people.
Excellent communicator.
Ability to work in a multi-disciplinary environment.
Flexibility.
Forward thinking.
Ability to handle difficult people and conflict, respecting the views and opinions of others.

Schedule and Salary

Job Type: Permanent
Pay: £25.00-£28.00 per hour
Expected hours: 20 – 30 per week

Benefits

Company pension
Schedule: Monday to Friday
Work Location: In person

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